Frequently Asked Questions

Most standard window screen repairs can be completed within 24 hours. Custom screens or large projects may take 2‑5 days depending on complexity and materials. We'll provide an estimated timeline when we assess your project.

Yes, we provide free estimates for all services. You can request an estimate via phone, email, or our online contact form. We'll visit your home or business to assess the project and provide a detailed quote with no obligation.

We stock a variety of meshes to suit different needs:

• Standard fiberglass: Affordable, durable, and good for most windows.
• Solar screens: Block heat and glare while maintaining visibility.
• No‑see‑um mesh: Extra‑fine weave to keep out tiny insects.
• Pet‑resistant screens: Tough, tear‑resistant mesh for active pets.
• Security screens: Heavy‑duty aluminum or stainless steel for added protection.

Yes, we repair and replace sliding glass doors, including:

• Broken or fogged glass panels
• Sticking or misaligned tracks
• Damaged screens
• Faulty locks and handles

We also install new sliding glass doors and screens.

In Hawaii's climate (salt air, strong sun, humidity), screens typically last 8‑12 years with proper care. Signs you need replacement include:

• Visible tears, holes, or fraying
• Fading or brittleness
• Pests entering despite closed screens
• Difficulty opening/closing due to frame damage
• Reduced airflow because of clogged mesh

Yes, we install high‑quality security screens for doors and windows. Our security screens are designed to:

• Deter intruders while allowing airflow
• Withstand impact and tampering
• Maintain visibility and light
• Fit seamlessly into your existing architecture

We use brands like Crimsafe and offer custom sizing.

We accept cash, check, credit cards (Visa, MasterCard, American Express), PayPal, and Zelle. Payment is due upon completion of work unless otherwise arranged for larger projects.

Yes, we stand behind our work. Most installations and repairs come with a 1‑year warranty on labor. Materials may have separate manufacturer warranties. We'll provide warranty details specific to your project.

Absolutely! We specialize in custom shapes and sizes, including arches, circles, triangles, and oversized windows. We'll measure on‑site and fabricate screens or glass to fit perfectly.

We primarily serve Kailua and surrounding communities on Oahu, including Honolulu, Kaneohe, Waimanalo, and Kaneohe Bay. Contact us to confirm service availability in your area.